The Customer Credit payment method allows customers to redeem their accumulated credits directly at the Self-Service Kiosk.
To enable this feature,
- Merchants must first create the payment method in the backend portal using this configuration guide.
- Merchants must then assign the payment method in the webapp using this configuration gude.
Credit Redemption has been assigned to the Self-Service Kiosk
Once enabled, the Customer Credit payment option will only appear when a customer is logged in. If no member is logged in, this payment method will remain hidden from the payment screen.
1. Log in as a Member
Customers must scan or enter their member details at the kiosk before proceeding to payment.
Retail Kiosk
F&B Kiosk
2. Proceed to Payment
After logging in, customers can continue to the payment page where the membership points payment method will be displayed.
3. Customer Credit as Payment
Customers can select to pay for their order using their available credits.
4. Order Completion
Customers have paid for their order using Credits!
NOTE:
- Partial credits usage is currently not supported. Customers must pay the full order amount using credits.
