This section outlines the customer registration process via the sign-up form on the member portal. Users will be guided on:
- Where to get the QR code and link for manual registration
- Where to get the QR code and link for member’s portal login
- How to on & off registration field
- How to change member’s portal logo
This is a guide on how to find the QR code in the EPOS Backend for customers to manually login.
Steps:
1. In the EPOS Backend, go to Customers > Customer Registration > Manual Register
Obtain QR Code: ‘Login Page’
* Alternatively, you may choose to copy its link and share with the customer.

2. Customer scan QR code to redirect to Member’s Portal Login page on browser
Login accordingly with login details
3. [Optional] Change password after first login

4. Change Date of Birth in Profile to be looped into birthday promotions
Steps:
1. In the EPOS Backend, go to Customers > Customer Registration > Manual Register
Obtain QR Code: ‘Registration Page’
* Alternatively, you may choose to copy its link and share with the customer.

2. Customer scan QR code to redirect to Customer Registration page on browser
3. Customer fill in details, tick T&Cs
Important:
NamePhone numberDate of Birth(for birthday rewards)

4. Customer click ‘Submit’
5. [Optional] After customer has signed up, perform a ‘Quick Sync’ on the POS frontend to find customer in the POS:
Note: This customisation will be reflected in both the manual signup link and the Member’s Portal.
Steps:
1. In the EPOS Backend, navigate to Customers > Customer Registration.
2. Scroll own until you see the section on “Fields for registration form”.

3. In the “Show” column, click to toggle on the fields that should be shown in the customer registration form, and toggle off the fields that should be hidden.
4. In the “Require” column, click to toggle on the fields that should be mandatory in the customer registration form, if any.
5. If a field is made mandatory, customers will have to fill them in.
5.1. In the Member’s Portal, the customer will not be able to click save on their profile page to complete the signup unless they fill in the mandatory field.

5.2. Example of manual signup link with mandatory fields:

5.3. Example of Member’s Portal with mandatory fields:


Add Logo
1. Under the EPOS Backend, go to Customer > Customer Registration > Manual Register

2. In the Image Section, click on Choose File to choose an image

3. Choose and adjust your image as needed (Aspect Ratio – 3:1)

4. Once done, scroll down and Save Changes

5. Once added, the new logo will replace the EPOS logo from members portal
a. Updated Backend

b. Customer Portal

Remove Logo
1. Under the EPOS Backend, go to Customer > Customer Registration > Manual Register

2. In the Image Section, click on Remove

3. Click on Confirm

4. Once done, scroll down and Save Changes

5. Once removed, the EPOS logo will replace the previous logo from members portal
a. Updated Backend

b. Customer Portal

Replace A Logo
1. Under the EPOS Backend, go to Customer > Customer Registration > Manual Register

2. In the Image Section, click on Choose Image

3. Choose and adjust your image as needed (Aspect Ratio – 3:1)

4. Once done, scroll down and Save Changes

5. Once replaced, the new logo will replace the previous logo from members portal
a. Updated Backend

b. Customer Portal

