CRM 

There are 2 ways to register:

  1. Customer Portal
  2. WATI

Customer Portal

For merchants that are not using WhatsApp Integration, customers can register via member’s portal customer registration manually.

WATI

For merchants that are using WhatsApp integration, customers can register via WhatsApp to sign up as a member and receive e-membership card.

 

There are 2 ways to login:

  1. Phone Number
  2. Scan E-Membership Card

Phone Number

Customer can click on the “Login” button and input their phone number to login as a member.

Scan E-Membership Card

Customer can login by scanning their E-Membership Card found on Member’s Portal or WhatsApp.

Once logged in, customer account is tagged to the current order.

 

Members that are logged in can earn and redeem points.

Membership Point Earning

Members that are logged in can complete transactions and earn membership points.

Membership Point Redeeming

Customer can only redeem membership points for full order amount. 

 

Customer can purchase and redeem their credits.

Purchase Credits

Customers are able to purchase credit on kiosk. 

 

Redeem Credits

Customer can only redeem credit for full order amount.