EPOS KNOWLEDGE BASE

Hybrid Kiosk POS Mode Interface

Name: EPOS POS System
Brand: EPOS
Rating: 5 (2582 reviews)

POSTED ON 9 October 2026 BY product team

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After logging in and starting a shift on EPOS Frontend POS, users will be directed to the main Sales page. The image below shows each function on the main Sales page.

Number	Name	Function
1	POS Sidebar menu	Display menu which allows users to perform EPOS Frontend POS related actions
2	Sync	Allow users to sync any changes made on Backend portal to Frontend POS immediately
3	Search	Allow users to search for existing products and create new product
4	Mode	Allows user to toggle between Dine-in and Takeaway mode
5	Bell Functionality	Allow users to view held orders, delivery orders and their status
6	Table Management	There are 2 table management buttons that allow the user to display table layout and table orders. For the right button, there must be an active order before being able to add table.
7	POS Order menu	Display menu which allows users to perform order related actions
8	Toggle Pages	Allow users to toggle between the different menu categories
9	Add Products	Allow users to add items into the cart
10	Order Information	Display products in order cart, order number, subtotal
11	Notes	Allow users to add notes for their order
12	Order Information	Displays order number, subtotal, discount, promotion, service charge and tax. Users can click into those individually to configure.
13	Send to Kitchen	Allow users to send items to the kitchen printer and KDS manually
14	Pay	Allow users to check out the current order and proceed to the payment page

Users can click on the hamburger icon on the top left to access the POS Sidebar menu.

The image below shows each function on the POS Sidebar menu.

Number	Name	Function
1.	Logo	Logo will be displayed as the logo set for receipt
2.	Sales Screen	Direct users to the Sales Screen
3.	Shift Management	Allow users to end the current shift
4.	Reports	Allow users to view transactions performed
5.	Cash Management	Allow users to perform cash in/cash out functions
6.	Settings	Direct users to the Settings page
7.	Backend Portal	Direct users to EPOS Backend Portal
8.	Toggle Mode	Allow users to toggle between POS and Kiosk mode. However, this cannot be done if there are active orders
9.	User Account Name	The user’s account name is displayed here. In this case, it is ‘Chi Mini’.
10.	Logout	Allow users to log out from current session

Users can click on the icon with the 3 vertical dots on the top right to access the POS Order menu.

The image below shows each function on the POS Order menu.

Number	Name	Function
1.	Retrieve Orders	Allow users to retrieve sales which are set aside
2.	Hold Order	Allow users to set their sales aside
3.	Open Cash Drawer	Allow users to open the cash drawer manually. This will be recorded at the end shift report and backend shift report.
4.	Print last Receipt	Allow users to print receipt of the most recent transaction
5.	Print pre-settlement	Allow user to print pre-settlement receipt
6.	Return	Allow users to perform order returns
7.	Clear Order	Allow users to clear all the products in the order cart

In POS Mode, the cashier takes the order and the customer can follow it on the customer screen.

Step 1.1: Open the menu

This is the default screen in Kiosk Mode. To access the settings, the cashier taps the three bars at the top of the screen.

Cashier screen in Kiosk Mode with the three bars highlighted

Customer screen in Kiosk Mode

Step 1.2: Switch to POS Mode

The cashier selects POS to change to POS Mode.

Selecting POS in the menu

Step 1.3: POS Mode screen

This is the default screen the cashier sees in POS Mode. The customer screen shows the full welcome screen image.

Cashier screen in POS Mode

Customer screen showing the welcome screen image

Step 2: Select the dining mode

The cashier chooses the dining mode: Dine In or Takeaway.

Selecting Takeaway on the cashier screen

Step 3: Add items

The cashier adds the items, for example Nasi Lemak Royale and Take Away, to the cart. The customer can see the items added to the cart on the customer screen.

Items added to the cart on the cashier screen