Soundbox

Parts of a Soundbox

Turning On / Off the Soundbox

Hold the power button to switch on or off the Soundbox

Turning Up / Down the Volume

Click the “+” button to increase the volume and the “-” button to decrease the volume.

Method 1: WIFI connection

Action	Display
Click “F1” on the keypad
Click “F1” (down arrow) again to select “2 NET SELECT” option
Click green “Enter” button
Select “2 WIFI” and click the “Enter” button.
Select “Add WIFI” and click the “Enter” button

Then select “1 Connect” and click “Enter” button to key in your password to connect to the Internet via WIFI. You can enter your password details through the numberpad provided.

To key in numbers and characters using the analog number pad, each button cycles through a sequence of characters with each press, separated by a short pause to move to the next character.

For example:

• Button 2 cycles through: 2, a, b, c, A, B, C
• Button 3: 3, d, e, f, D, E, F
• And so on for the other buttons.

Special case:

• Button 1 is used for: 1, q, z, Q, Z
• Button F1 is used for special characters (?, !, @, $ etc.)

Method 2: 4G SIM Card

Locate the SIM Card Holder on the side of the soundbox, right above the charging port.

Lift open the SIM Card Holder and insert the 4G SIM Card into the holder.

Action	Display
Click “F1” on the keypad
Click “F1” (down arrow) again to select “2 NET SELECT” option
Click the “Enter” button

Then select “1 4G” and click the “Enter” button to connect to the Internet via 4G.

In case where there is no Internet Connection:

If the soundbox is not connected to the internet, the following screen will be displayed. There will also be an audio notification reminding users to connect to the internet.

You can charge the soundbox via a USB-C connection.

Upon charging the soundbox, the display will show a charging icon next to the battery level. An audio notification will also inform users that the soundbox is charging.

1. On Soundbox, User press F1 > Language > Chinese

2. Pop-up displays “Set up Successful”

3. Audio notification played from Soundbox would be in Chinese language. This would include payment received notifications and other audio reminders etc.

Display of Payment QR Code

While at the “Home” screen, click on the green “Enter” button

The QR code will now be displayed on the soundbox

View Sales Transaction Reports

Sales report can be viewed on the Soundbox and in the Backend portal

On Soundbox:

1. User clicks on F2 Button on Soundbox.
2. Sales report will be displayed on the screen, this include:
   • Today’s Sales -> Total Sales Amount Received for the Day
   • Last 5 transactions -> Last 5 transactions paid through the Soundbox for the day itself.
   • It would not contain data from yesterday and today at the same time.

In the BE:

1. Log in to the EPOS backend.
2. Go to Reporting > Sales Report > Transaction List

The Cashier for the transaction will be the S/N found at the back of the soundbox. The payment method will be “ANEXT PAYNOW” and the amount received will also be shown.

You may now integrate the Soundbox with POS.

Soundbox Set Up

Connect the Soundbox to the POS via a USB cable that supports data transfer.

Then in POS, go to Setting > Hardware Settings > Integrate Soundbox.

Select the Correct Port and Save Changes.

Anext PayNow

The soundbox will act like a second screen when Anext PayNow payment option is selected in the POS.

Soundbox Screen when Anext PayNow payment method is selected:

After a payment is made, payment succeeds on POS and Soundbox with audio and visual notification. No sound will come from Windows POS.

Change Device Mode

As of Soundbox version v2.1.46, users can now change the soundbox mode between Stand Alone and Integration.

The table below shows how to change the Soundbox Device Mode.

Start at Soundbox Home Screen
Click “F1” to go to the “Settings” page.
Click “F1” two more times and then click “Enter” to go to the “Device Mode: page.
Here, you can select between Stand Alone and Integration modes.
Click “Enter” and the Soundbox will reboot with the new mode	–

No audio notification when payment is received

There are 2 scenarios when there is no audio notification and no payment received displayed even after payment has been made.

1. Soundbox has no Internet connection – Refer to “Connecting Soundbox to the Internet”.
2. Paynow QR is not from Anext Bank – Use a Paynow QR from Anext Bank Account.

QR code not showing

This occurs when the soundbox is not connected to the Internet. Refer to “Connecting Soundbox to the Internet”.

Need Help?

You may also reach out to us through our support hotline: 65 8931 0190.