Customer Email Address will now sync to the backend when a new customer is created via the dashboard. For existing customers, all details including email address will auto-populate in the booking form.

1. User navigates to BE> Epos App> Booking Config > Booking Dashboard to add a new appointment

2. When a new appointment is created for a returning customer, all their previously entered details, such as the email address, will be automatically populated.

3. User navigates to BE> Customer to search for the customer, and the details are successfully stored.

4. When a new appointment is created for a returning customer, all their previously entered details, such as the email address, will be automatically populated.

User can now create multiple email templates.

How it works: 

1. Go to Backend > Setup > General > Email Template

2. Click on “Add Template”

3. The compulsory fields are marked with * (Template Name, Description, Email Type, Subject, Body)

4. You can add in the Order Number and Outlet Name in Subject and Body fields.

5. Click on the “{}” button to add them accordingly.

6. After filling in the Email Template details, click on “Save Changes”

7. The newly created Email Template will appear

8. Below shows an example of the sent email content based on the template, as well as the receipt attached:

Email Template	Email Content

How to set a default template:

1. Select the “Gear” icon on the template to be set as default and click on “Edit”

2. “Tick” the default template checkbox and click on “Save Changes”

3. The desired Email Template will be set as the default

4. Once the template has been set as default, the email sent from backend would also follow the default sales e-receipt template.

How to set a default email address for Email Template:

1. Select the “Gear” icon on the template to be set as default and click on “Edit”

2. Input email address to be set to default and click “Save Changes”. Note: Optional field

After completion of payment, you may now select different email templates to be sent out.

How it works:

1. After payment, click on “Email Receipt”

2. Email Template will be set to the default template configured in the backend

3. Click on dropdown to select other templates available from the backend

4. Recipient Email is the email address the Email Receipt will be delivered to.

5. Recipient Email will be automatically filled depending on the presence of default recipient email (from the email template) and the customer’s email address.

Below is a table showing the priorities of Recipient Email auto-fill:

We have now implemented a 5 second delay for cancellation to check payment status before cancelling the PayNow Transaction, for Windows POS.

1. When cancelling payment while QR code is active, the QR code will be masked and there will be a 5 second countdown after cancelling payment.

We have now implemented a 5 second delay for cancellation to check payment status before cancelling the PayNow Transaction, for Android POS.

1. When cancelling payment while QR code is active, the QR code will be masked and there will be a 5 second countdown after cancelling payment.

Android POS now supports dine-in and takeaway options, which was previously only supported by the Windows POS. 

How it works:

1. User toggles on the “Dining Option Selection” feature from EPOS Backend > EPOS Apps > Kitchen Printing > Print POS Dining Options. Sync the POS for the changes to take effect.

2. In Android POS, users can select between the 2 dining options — Dine-in & Takeaway. For illustration below, “Takeaway” is selected as an example.

The selected dining option will be displayed on the POS, KDS, Printing Label and Kitchen Slip.

• Selecting ‘Dine In’ automatically applies Service Charge (SVC).
• Selecting ‘Takeaway’ automatically removes SVC.

View	Dine In	Takeaway
POS	SVC automatically applied	SVC automatically removed
KDS
Printing Label
Kitchen Slip