Automate rewards, send promotions, and keep your customers coming back—all with just a few taps on WhatsApp.
With 83.2% of Singaporeans on WhatsApp, it’s the top free messaging platform. Make your loyalty program part of their everyday conversations.
Skip the hassle of app downloads! Customers simply scan a QR code to join instantly—boosting sign-up rates effortlessly.
Unlike emails or SMS, WhatsApp messages don’t end up in spam folders. Users engage first, so it complies with PDPA.
WhatsApp boasts an impressive 98% open rate, 45-60% click rate, and faster response times—far outperforming traditional marketing channels.
Avoid costly app development or hosting fees, and eliminate printing costs with a digital loyalty system.
Let customers join your loyalty program instantly on WhatsApp without tedious form filling. Just scan, send, and they’re in!
Give your customers instant access to their order history, points, vouchers, receipts, and digital membership card—all in one simple, easy-to-use dashboard.
Keep customers engaged with targeted campaigns like birthday vouchers, exclusive promotions, and reactivation offers. Reward their loyalty, bring them back, and keep your business top of mind.
Manage your loyalty program with an intuitive dashboard—monitor performance, send promotions, and engage customers with just a few clicks.
Leverage customer history, best-selling products, and analytics to generate highly targeted, data-driven campaigns that boosts sales and repeat visits.
Transform complex customer management into a smooth, intuitive process that saves time and increases loyalty with minimal effort.
Send personalised promotions, automate follow-ups, segment audiences, and boost engagement effortlessly, all at once.
Acquire members through QR ordering via WhatsApp that is seamlessly integrated with the POS and backend.
Customers simply tap “Reserve” and receive an instant message prompting them to provide booking details for your team’s quick confirmation.
Set up automated responses to efficiently address frequently asked questions and enhance customer engagement.
Our success is built on the trust of over 6,000 startups and enterprises, backed by more than 1,000 5-star Google reviews.
As a locally based company, we bring deep industry knowledge and tailored solutions that truly work for your business.
Receive solutions from experts who understand your needs—no long wait times and no outsourced call centers.
We offer grant-supported solutions with transparent pricing—no hidden charges beyond the PSG package.
With the government grants available, eligible businesses can cover up to 95% of their POS system costs. Let us guide you through the application process and get you started on the right foot.
SMEs are eligible for up to 50% Productivity Solutions Grant (PSG) support for the adoption of EPOS. Pre-Approved Solutions under the IMDA SMEs Go Digital programme.
With welcome gift and birthday campaigns, Happy Tea* successfully increased customer sign-ups, boosted repeat purchases, and generated strong revenue—all while keeping marketing costs low.
New Members
Transactions
Revenue
Over a 6-month implementation period
*The company name has been modified for confidentiality purposes.
You will only need to pay a one-time fee for us to set up the software, with no hidden charges or ongoing platform fees.
The only recurring costs are the standard WhatsApp Business Platform fees, which include a monthly subscription and charges per conversation, as per their website.
Don’t just take our word for it—see how businesses like yours are driving growth and revenue with our WhatsApp customer loyalty program.
“EPOS customer loyalty progam has helped us better connect with and reward our regular patrons. We are seeing more repeat diners with higher spendings per visit since the launch and look forward to rolling out more exciting targeted promos in the future.
Along the way, the EPOS team have also been very patient and helpful with guiding us though on every step of the adoption and installations, thank you so much!”
“Having a loyalty program on WhatsApp makes it super easy to reward our regulars. The chatbot also handles common questions, freeing up our team to focus on customer service and sales.”
“Reeling in customers has never been easier. With WhatsApp, we can bulk send discount packages based on the best-selling products identified in the backend CRM.”
“Thanks to the EPOS WhatsApp loyalty program, we have turned one-time customers into regulars. Bookings and orders all happen through chat, which is so convenient!”
“We had many more customers signing up when we made it as simple as scanning a QR code and replying on WhatsApp. We have more returning customers thanks to the growing database.”
