When an invoice has been voided, and the corresponding sales order been voided:
Step | Description |
1 | Select the Customers tab in the backend portal and search for the customer tagged to the invoice. |
2 | Select the Account History tab.
Users will be able to see that the customer’s account history will reflect the refunded invoice amount under the Invoice/Order tab. 💡All payments made will also be refunded and reflected in the Payment tab of the customer’s Account History.
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