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Promotion Audit provides the history log and details on the changes made on promotions registered in the database.
Users can use this functionality to:
- Detect any potential fraudulent activities throughout the business operations
- Closely monitor the highly suspicious work shifts
- Retrieve the records on changes made to promotions being performed at the POS.
To access Promotion Audit, from the Features Panel, under Auditing click on Promotion Audit.
- Filter
Allow users to search and filter the promotion audit report based on product name/SKU, action type, type and specific date range.
Click on Apply Filter to generate a report. - Promotion Audit Log
Shows the change log of updates made to the promotion created in the Backend Portal. The date, time, actions done, staff involved will be shown. - Promotion Details Click on the Detail, users will be directed to the promotion overview page. For more information, see Promotion Overview.
💡Users must perform END SHIFT at the POS in order for the order information to be synchronised to the Backend Portal for auditing.
This feature allows users to check the specific action performed on the POS by specific staffs.
Users can navigate to the Promotion Audit tab in the Backend portal and filter the cashier account assigned at the store.
Users can filter by the action performed, view the staff-on-duty and click on detail to view promotion details.
- Create: New customer created
- Update: Change customer details
- Destroy: Customer record deleted
Users can also filter by the type of promotion.
