We’ve made an improvement to help make customer registration faster and more accurate for you.

Previously, whenever you added a new customer, the system would always default the title to “Mr.”

This often led to confusion and extra work to manually correct the title later.

To fix this, we’ve introduced a new feature that automatically matches the customer’s gender to the correct title when registering them.

When users register a new member through either the Windows POS or the Customer Portal, the prefix will now be automatically assigned based on the selected gender. Some examples can be seen below:

Android POS

1. Create customer with Male gender ➔ Mapping prefix Mr. 

2. Auto maps the customer Prefix and Gender in the Backend as shown

Note: If Female is selected, the system will automatically set the title to Ms. If no gender is selected during customer creation, both the title and gender will be left blank in the backend.

What you need to know:

• If you select Male, the system will auto-set the title to Mr.
• If you select Female, it will set it to Ms.
• If you leave the gender blank, the title will stay empty
• You can still manually choose other titles like Dr., Mdm, or Mrs. if needed
• For users who opt to create new customers on the ERP Sales Module, new customers’ gender and prefix will be left as blank in the backend

This current change is already live on the Window POS and the Customer Portal.