We’ve extended both line item notes and order notes on the kitchen slip, so that customer instructions and pickup details will not be cut off.

Below is an example of kitchen slip with large & small font:

Display Order Number on Label When Queue Number Is Not Available”]

When the Display Queue Number option is enabled,

and no Queue Number is provided by the delivery platform, the system will automatically display the Order Number on the label sticker instead of showing “N/A.”

To enable & display Welcome Gift voucher validity from date received”]

Users are now able to view the expiry date based on the number of days set from the backend portal, counting from the received date.

– E.g number of days is set at 30 days.
– Customer A receives voucher on 1 Oct, it will expire on 31 Oct.
– Customer B receives voucher on 4 Nov, it will expire on 4 Dec.

Merchants using Antom CKP under the PayFac model can now accept credit card payments directly through the WebApp.

We’ve enhanced the payment request logic to automatically detect your payment model configuration and adjust the request rules accordingly.

• PayFac merchants can now process WebApp credit card payments successfully
• No workflow changes required — everything works seamlessly in the background

(NOTE) Referral merchants see no changes

You can now generate dynamic QR codes on the Soundbox to ensure customers always pay the correct amount.

Merchants can now enter the payment amount on the Soundbox and it will generate a QR code with the exact transaction value.

A new setting allows you to switch between:

• Static QR Code — customer enters payment amount
• Dynamic QR Code — merchant enters amount; QR reflects fixed total amount

To help businesses comply with Singapore’s PDPA requirements, the EPOS Backend now automates WhatsApp marketing consent management.

When customers reply with unsubscribe or resubscribe, the system will automatically update their marketing consent status and send a confirmation reply.

When customers reply with:

• “unsubscribe” → They will automatically be opted out from marketing messages

   

• “resubscribe” → They will automatically be opted back in

   

The system will also send them a confirmation reply — no manual checking or filtering needed.

(NOTE) This ensures customers who opt-out will not be included in any future WhatsApp marketing broadcasts.

Customer login process has been enhanced! When customers log in to your online store using EPOS login:

System now checks whether the email’s validity.

Once the customer successfully logged in, the user will be redirect to the WooCommerce checkout page with their information auto-filled with EPOS customer data.

You can now enjoy a seamless brand experience when logging via EPOS!

Your logo will now be displayed on the login page.

Additional fields added to the registration form.

Membership points are now able to synced in real-time between WooCommerce and EPOS!

Customers now can earn points, view their membership details during checkout & redeem points instantly when they purchase online.

Points earning & balance will be reflected on the sales receipt

Warehouse and store staff can now update product descriptions directly from the Stock Take Device — no backend access needed.

The UPDATE button beside the product description field can now send new edits of the product description to the backend and is reflected on the stock take device.

1. Tap Edit / Update
   
2. Enter new description (e.g., new shelf/rack info)
   
3. Save — changes sync to backend

We’ve have released several enhancements to improve your overall experience with our Portrait POS.

 1. Pay with Credit Consumption

Customers who have credit stored in their account can now use it at checkout on Portrait POS. This provides an additional payment flexibility option and ensures that customers can redeem their existing balances conveniently in-store.

2. Pay with Membership Points Consumption

Customers can now redeem their loyalty points directly at the Portrait POS. The points will be deducted instantly, giving your staff and customers a smoother, faster checkout experience with real-time reward usage.

3. Pay via “On Account” 

You can now let customers buy now and pay later. This allows you to record customer purchases under their account and sync them once the device reconnects to the internet, enabling seamless operation even without stable network access.

4. PayNow QR + Manual Payment Completion

You can now accept PayNow QR payments directly on Portrait POS. For merchants who prefer an offline confirmation process, a manual completion option is available — giving your staff the ability to verify and complete the transaction in-store. This ensures fast, reliable payment processing even in low-connectivity environments.

ANEXT Paynow

Paynow Manual Completion 

5. Enhanced Set Menu View 

We’ve improved the set menu layout in Portrait POS to make item selection clearer and easier for both staff and customers. This enhancement helps speed up order taking and reduces selection errors, especially during peak hours.

For more details on Portrait POS: Click HERE!