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Your Customers Are on WhatsApp—Your Loyalty Programme Should Be Too
With 83.2% of Singaporeans on WhatsApp, it’s the top free messaging platform.
Make your loyalty programme part of their everyday conversations.
No App Download Required
Skip the hassle of app downloads! Customers simply scan a QR code to join instantly—boosting sign-up rates effortlessly.
Never Get Blocked by Spam Filters
Unlike emails or SMS, WhatsApp messages don’t end up in spam folders. Users engage first, so it complies with PDPA.
More Opens & Clicks = More Sales
WhatsApp boasts an impressive 98% open rate, 45-60% click rate, and faster response times—far outperforming traditional marketing channels.
No Long-Term Maintenance Fees
Avoid costly app development or hosting fees, and eliminate printing costs with a digital loyalty system.
Engage Customers on
Their Favourite Platform
One-Click Sign Up
Let customers join your loyalty programme instantly on WhatsApp without tedious form filling.
Just scan, send, and they’re in!
All-In-One
Customer Loyalty Hub
Give your customers instant access to their order history, points, vouchers, receipts, and digital membership card—all in one simple, easy-to-use dashboard.
Membership Status
Reward Vouchers
Order History
Membership Packages
E-Receipts
Attract, Activate,
Re-Engage Customers
Keep customers engaged with targeted campaigns like birthday vouchers, exclusive promotions, and reactivation offers. Reward their loyalty, bring them back, and keep your business top of mind.
Welcome Gift
Birthday Voucher
Loyalty Points
New Product Launches
Track Campaign
Success Easily
Manage your loyalty program with an intuitive dashboard—monitor performance, send promotions, and engage customers with just a few clicks.
Marketing AI For
Your Promotions
Book Your FREE Demo 
Unlock Your
Business Potential
Transform complex customer management into a smooth, intuitive process that saves time and increases loyalty with minimal effort.
Set It, Send It
—Automated
Messaging at Scale
Send personalised promotions, automate follow-ups, segment audiences, and boost engagement effortlessly, all at once.
Build Your
Member Base
—Automatically
Acquire members through QR ordering via WhatsApp that is seamlessly integrated with the POS and backend.
Faster Reservations,
Fewer Steps,
Happier Customers
Customers simply tap “Reserve” and receive an instant message prompting them to provide booking details for your team’s quick confirmation.
Smart Auto-Replies
for Smarter
Customer Service
Set up automated responses to efficiently address frequently asked questions and enhance customer engagement.
Save up to 50% with PSG Support
Eligible businesses can claim up to 50% support through PSG and potentially secure further funding via other schemes. Discover which grants you qualify for and how to get started!
Client Success Story
With welcome gift and birthday campaigns, Happy Tea* successfully increased customer sign-ups, boosted repeat purchases, and generated strong revenue—all while keeping marketing costs low.
4,378
New members
6,862
Transactions
$ 75,694.11
Total Revenue
Over a 6-month implementation period
*The company name has been modified for confidentiality purposes.
You will only need to pay a one-time fee for us to set up the software, with no hidden charges or ongoing platform fees.
The only recurring costs are the standard WhatsApp Business Platform fees, which include a monthly subscription and charges per conversation, as per their website.
Real Businesses,
Real Results
Don’t just take our word for it—see how businesses like yours are driving growth and revenue with our WhatsApp customer loyalty programme.
Bumbu Restaurant
“EPOS customer loyalty programme has helped us better connect with and reward our regular patrons. We are seeing more repeat diners with higher spendings per visit since the launch and look forward to rolling out more exciting targeted promos in the future. Along the way, the EPOS team have also been very patient and helpful with guiding us though on every step of the adoption and installations, thank you so much!”
Pink Nail Studio
“Having a loyalty programme on WhatsApp makes it super easy to reward our regulars. The chatbot also handles common questions, freeing up our team to focus on customer service and sales.”
Lure Haven
“Reeling in customers has never been easier. With WhatsApp, we can bulk send discount packages based on the best-selling products identified in the backend CRM.”
Madame Chu
“Thanks to the EPOS WhatsApp loyalty programme, we have turned one-time customers into regulars. Bookings and orders all happen through chat, which is so convenient!”
Dr J
“We had many more customers signing up when we made it as simple as scanning a QR code and replying on WhatsApp. We have more returning customers thanks to the growing database.”
Ready to scale your revenue? Let’s talk.
Let us show you how EPOS can transform your daily operations and drive sales. Get in touch, and we’ll call you back within one working day to schedule a free demo and assess your grant eligibility.
Call: 6871 8833 (Ext 1 – Sales | Ext 2 – Tech Support)
Email: [email protected]
WhatsApp: 8482 1888