Price Books


⬇ Explore the functionalities of the price books page by toggling between tabs below.⬇

This section provides guidance on the features of Price Book. Usually used when there are customary product selling prices that need to be applied to either

    • Specific customer group/ membership tier
    • Specific outlet
    • Specific period
    • Or all of the above at once

With this feature, users do not need to make amendments to the actual product information through the edit product function or product override function.


At the Features Panel, Click on Price Books to access Price Books main page.


1. New Price Book

The New Price Book window will be shown.

For more information, see the Create New Price Book tab.


2. Search Filter

Allows users to search for price books based on date filters and typing the price book name.


3. Price Book Details

Shows the details related to all price books created in BACKEND PORTAL.

    • Name of Price Book
    • Applicable Customer Groups and Memberships
    • Applicable Outlets
    • Start date and end date


4. Price Book Overview

Click on the name to access the overview page of a particular Price Book.

For more information, see the Configurations tab.


To create a new Price Book, access the Price Book main page and click New Price Book.


1. Name

Enter name of Price Book.


2. Start and End Date

Select the validity period of the Price Book.


3. Customer List
    • Enables users to select Customer Groups and Membership Tiers which will be included in the effect of the Price Book.
    • Include new lists: ☑️ the checkbox if new customer groups or memberships are to be included automatically when created in the future.


4. Outlet Applicability
    • Enables users to select relevant outlets that the Price Book will take effect at.
    • Include new stores: ☑️ the checkbox for new stores to be included automatically when created in the future.


5. All Product Option
    • ☑️ the checkbox only if the user wants the entire products list to be included in the Price Book.
    • Do not ☑️ the checkbox if the Price Book is only applicable to certain products.


6. Create Price Book

Click on Create Price Book when done and users will be directed to Price Book Configuration.



To access Price Book configuration, click on the pencil tool of the Price Book.


Alternatively, once users click on Create Price Book while creating a new Price Book, users will also be directed to the Price Book Configuration Page.


1. Edit Price Book

The Edit Price Book window will open.

For more information, see Create New Price Book tab.


2. Name

Shows the name of the Price Book.


3. Effective Date

Shows the start and end date. 


4. Customers

 Shows the applicable customer list and membership tiers.


5. Outlets

Shows the applicable outlets/stores.


6. Bulk Import Product Price Rules / + New Rule

Click on + Bulk Import Product Price Rules to bulk import price book rules. See Bulk Import Price Book Common Error Messages.

Click on + New Rules to create a product name, operation and value. Enables users to add products to the Price Book with respective price book operations and value.


7. Search Filter

Enables users to search based on:

    • Product Name
    • Price Book Operation
    • Sort by latest created date/ oldest created date/ product name


8. Edit

Allows users to edit product name, operation and value.


9. Delete

Allows users to delete products from price book.


Once products are added successfully to the Price Book, product(s) will be listed with associated Price Book operations. Users can see the revised selling price based on the Price Book in the Output field.



1. Product Name

Enter product name in this field


2. Operation

User is required to choose the type of operation desired:

    • Override: Complete override product with value entered.
    • Percentage Markup: Gives a percentage increase/decrease in product base price. (At the value field: “+” for increase; “-“ for decrease)
    • Flat Markup: Gives a dollar increase/decrease in base price. (At the value field “+” for increase; “-“ for decrease)


3. Value

User is required to input value.


4. Save

When user is done making changes, click on the Save button.


5. Cancel

If the user wishes to abort the changes, click on the Cancel button.


6. Save Successfully

If the changes were saved successfully, the user will see this green banner.


Below are the list of common error messages during bulk import process.


Linked Product can not be composite product!

How to rectify: Users should not assign a composite product to another composite product.


Can not find product with sku: <     >

How to rectify: Users should double check if product was created in the backend. To create a new product, refer Adding a New Product.


Validation failed: Product variant has already been taken

How to rectify: Users should not re-import composite products with the same linked product which have already been linked.


Validation failed: Quantity must be greater than 0

How to rectify: Users should ensure that composite_linked_qty filled


[Error] Content is invalid:
    • Row #< >: COMPOSITE_LINKED_QTY is required
    • Row #< >: COMPOSITE_SKU is required
    • Row #3: COMPOSITE_LINKED_SKU is required


How to rectify:

Users should ensure that all the columns are filled in without empty cells.


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