Product Name* Enter the name of the Product. (supports multi-language input)
SKU* Stock Keeping Unit, unique identifier of the product. 💡 SKU field supports special characters – . _ ~ : / ? # [] @ ! $ & ‘ () * + =,”
Cost Price Enter the product’s cost price. (for profit margin calculation)
Base Price* Enter the product’s selling price.
Profit Margin Profit Margin = (Base Price – Cost Price) ÷ Base Price x 100
Tax Types Shows list of Tax Types which are registered into BACKEND PORTAL. Users can select Tax Type accordingly. For more information, see Tax Rules Page Overview and Create New Tax Rule.
Open Price ☑️ the checkbox to allow the selling price (base price) to be entered manually at the POS by the cashier on duty.
Track Inventory ☑️ the checkbox to enable the inventory count of this particular product to be tracked. For more information, see Inventory. 💡 Will be ☑️ as default.
Initial QTY Select the applicable outlet and insert qty-on-hand for this new product. 💡 If inserted, inventory level of this new product will be automatically at the selected adjusted once created.
(B) More Product Fields
Default Barcode Enter product barcode manually or scan item barcode with a barcode scanner.
Brand Enter brand name. (if any)
Supplier Enter supplier name. (if any)
Category Show list of categories which were registered into BACKEND PORTAL. Users can select Category accordingly. 💡 Users can create a new category by entering the desired category, e.g. enter “Furniture” and click on Create “Furniture” to create a new category directly.
Product Description Enter the description for the particular product. ☑️ cashier prompt will display when this product is added to order (if needed) 💡This checkbox allows description to be shown when product is added to the cart in POS
(C) Product Class
Users should not select any option in the product class section unless users are creating any of the following products: Composite Product, Add-on Product, Package Product, Serial Number Product and Weight Scale Products.
💡 Fields marked with * are mandatory fields which should not be left blank. 💡 Click on➕icon to expand the fields; click on➖icon to shrink the fields.
(D) Product Attributes
In this subsection, users insert product attributes for products that come with different variants based on a set of attributes.
To add variants to a product, follow the steps below.
1. Fill in the necessary fields in the previous subsections, as shown. Click on Product Attribute to expand the subsection.
2. Click on + Add Attributes
3. Insert Attribute and its set of values
Eg: Size || Small ; Medium ; Large; X-Large
💡 To insert different attribute values,, hit on Enter key on the keyboard.
4. If users would like to add another attribute and attribute values. Click on + Add Attributes, empty fields will be shown. Users should then repeat step 2 and step 3 till all the relevant attributes are added.
5. Once the attributes are finalised, click on Generate Variant Attribute, a list of variants will be automatically drafted.
6. From the list of variants, users may edit the SKU, Name, Cost Price and Selling Price. To edit the created variants refer to Product Variants.
(E) To save a product
1. To create a new product, users are required to fill up all mandatory fields.
💡 Optional fields can be skipped and left blank
2. Click on Save changes to complete product creation.
3. To clear all inputs, users may click on Reset Default to restore every field to blank.
4. Product will now be registered in the Backend System once “Create successfully” is shown at the top right corner.
Follow the steps below on how to edit a product that has been created in the backend.
1. Click on the gear icon at product list page or product overview page to edit product details.
7. Upon successfully importing products, users will be prompted the total number of products imported. Click on Complete to return to the Product main page.
Follow the steps below on how to override product information after a product has been created at the backend.
1. To override product information, users shall follow the same steps entailed in the “Bulk Import Products” tab to upload the csv file.
2. Once the file is uploaded, users will then be directed to the window as shown below.
3. Click on View Duplicated to view the list of products which were previously registered in backend portal.
4. Users will then be directed to the Product Import Override page.
a. Skip Importing These Items Terminate product override operations and return to Product main page.
b. Override Selected Items EPOS ☑️ required rows if only certain items need to be overridden.
c. Override All Items ☑️ required columns to override all items.
💡 SKU and is_composite_addon_setmenu columns cannot be overridden. Users will need to delete and re-create the product if any changes are to be made on these fields.
💡 If encounter this error message “undefined method “include?” for nil:NilClass”, this means users forgot to tick at least one column before selecting Override All Items.
