EPOS KNOWLEDGE BASE

QR/Web Ordering App

 
POSTED ON  BY NICHOLAS TEN

Release Changes

Sep 2023: Added the option to auto-merge order for QR/Web orders (see auto-merge)

 

⬇ Explore the functionalities of the qr/web ordering page by toggling between tabs below.⬇

This auto-merge feature ensures that multiple orders made by the same table and customer are automatically merged into one single order on the POS.

💡 This is a configurable feature, see Web App Store Configurations (see point 4).

 
These are the criteria to fulfil for auto-merging to be applied to multiple QR/WebApp orders:
    1. Order type: Orders must be “Dine-In” orders
    2. Tables Tagged to the Order: Multiple orders are sent from the same table
    3. Customers Tagged to the Order: Multiple orders are sent from one single customer (based on contact number) OR ALL orders are sent by guest logins (if not signed in)
    4. Order payment method: Orders must be ‘Pay at cashier’

 

Video Tutorial (When auto-merge feature is enabled)

After changing the Add-on Modifier limit, the users flow in Web Ordering App and Self Service Kiosk would update accordingly. 

  • Web Ordering App

 

  • Self Service Kiosk

After adjusting the Modifier Availability, users can check whether the modifier is available on the Web Ordering App and Self Service Kiosk.

  • Web Ordering App

Here are how the page looks when turn off/on the availability toggle.

    • Availability toggle: OFF
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    • Availability toggle: ON
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  • Web Ordering App

Here are how the page looks when turn off/on the availability toggle.

    • Availability toggle: OFF
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    • Availability toggle: ON
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