One of the essentials for a Retail Store is a modern POS System.
POS systems are more than just a cash register. They help out with inventory and sales reports amongst other things.
So what exactly should you look for in a Retail POS System?
Here is a short checklist of must have features:
1. User-Friendly Interface
One of the most important features of a POS system you should look out for is the user interface.
When it comes to technology, there are always new things to be learnt.
Modern POS systems offer a multitude of features. Hence, it is best to find a POS that has a user friendly interface
A user friendly interface helps to keep things simple and ensure the learning curve is not so steep.
This helps to make learning easier and is also beneficial for the less tech savvy employees.
2. Transaction Time
Another added bonus of a user friendly interface is a shorter transaction time.
Customers enjoy quick transactions as this means that there are shorter queues and waiting time.
Having a swift and reliable POS system will help you fly through your busy periods throughout the day.
3. Accurate Data
A modern retail POS system must give you accurate data on your stock level at any time.
Accurate real time data is important because it helps you stay on top of your inventory stock.
As a retailer you would want to keep a keen eye on your inventory as out of stock situations tend to reduce customer satisfaction or worse turn them to your customers.
Modern POS systems are also able to generate insightful reports, but if your reports don’t reflect the correct information or your system doesn’t provide the data in real-time, then it’s not very useful.
Furthermore, with cloud technology now on the rise, if you can’t access your data where and when you want it, then it’s really not very beneficial.
4. Security
Although it might be rare, theft still occurs in a retail setting, usually by employees themselves.
Your retail POS systems must be able to tackle these concerns.
For example, your POS system should be able to create several layer of security clearance to minimize any chance of internal theft.
Bonus: Read more about preventing internal theft in this article.
5. Support
No matter how simple a POS system is, there will always be a time when you encounter a situation where you are at a loss and do not know what to do.
Be it a technical issue or you are unable to find a certain feature, it is very important that the POS system company that supplies your POS is responsive.
A good company understands the importance of clear and concise communication, being bounced around or redirected to the website doesnt help you especially when the situation is dire and a customer is waiting.
As such it is important to choose your POS vendor wisely by researching their tech support and after sales service.
If you’re keen to look for a POS system for your retail store, try out EPOS POS System, it has all the features mentioned above and we provide demo sessions and consultation to see if it is a good fit for you and your business.
