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Digitally transform your business with e-commerce & accounting features!

In the ever-changing digital age, businesses need to be digitally relevant and competent. This is so that they can serve and satisfy customers’ ever-growing needs and demands. There are a multitude of ways for businesses to adopt digital aspects to reach a wider customer base efficiently.

The Vast Benefits of Data Analytics

As time trickles by, society as we know it is undergoing a paradigm shift – from being manpower intensive, to being technologically intensive. As the ancient Greek philosopher Heraclitus once said, change is the only constant. We all must learn to embrace change, whether pleasant or not.

Forgot your wallet? Forget your wallet! Cashless payments are now the new norm

Digitalisation has taken the world by storm, causing a paradigm shift. This accelerates the need for humans to adapt and switch from cash to cashless payment. Such transactions have been on the rise recently. There has been a surge in the number of people relying on credit cards to make payments. On the other hand, some business owners have adopted various payments methods like QR code payment or even credit payments.

Interview with The Village By CCL

The Village By CCL was established during the circuit breaker period when the COVID-19 pandemic struck last year, in 2020. The founders of CCL realized there were long queues at supermarkets where people had difficulties accessing necessities such as vegetables. Thus, it spurred them to start an online platform to bring fresh and affordable vegetables to their customers with greater convenience.

The Importance of Customer Service

Bill Gates was once quoted saying “Your most unhappy customers are your greatest source of learning.”. A company’s very ethos, especially customer-facing ones, should be of striving to meet the customers’ every need. Customer Service teams serve as the backbone of every company because, without the customers, there is no company. PR and customer reviews are crucial in kickstarting a business’ fortunes and hence is the most sought-after aspect.

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