Hybrid Kiosk POS Mode Knowledge Base

No. Hybrid Kiosk currently works as a standalone device.

Yes. When logging in, the business owner can select the outlet to use from their existing subdomain.

Yes. Hybrid Kiosk can connect to an existing subdomain created in the EPOS Backend.

Only one. A single payment terminal connected to Hybrid Kiosk is used in both POS mode and Kiosk mode.

No. Quickpick can only be edited from the EPOS Backend.

No. All POS mode and Kiosk mode transactions are synced under one device name, so they cannot be told apart by device.

No. Hybrid Kiosk currently only supports online mode, as some of the supported payment methods need an internet connection. If the connection is lost, transactions cannot sync to the EPOS Backend. Once the connection is back, orders will sync and reports will be available again.

No. Customers can only order in Kiosk mode and the cashier can only order in POS mode. While the kiosk is in use, the cashier can sync the POS, check the bell icon, switch modes and see what the customer is ordering.

No. Hybrid Kiosk only supports Online KDS. Make sure the internet connection is strong so orders can be sent to the kitchen and then to QDS.

Yes. Hybrid Kiosk supports NETS integration with the ECR 2 Prime terminal.

Yes. Labels can be printed for POS orders, QR Ordering and delivery orders.

This depends on the auto print receipt setting in Hardware Settings. If it is turned off, delivery order receipts are not printed. If you need delivery receipts, a separate receipt printer is recommended, as the built-in printer faces the customer.

Yes, in POS mode on the cashier screen. Table assignment is not available in Kiosk mode.

Yes. Use Product Enquiry to check the stock balance for each outlet.

In the EPOS Backend. For POS mode, go to Setup > Outlet & Registers > Payment Method. For Kiosk mode, go to EPOS Apps > Kiosk & Web Ordering > Store Config > Payment Method.

Yes. QR/Web Ordering is supported on Hybrid Kiosk.